What is outsourced IT Management?

What is outsourced IT Management?

IT Management Outsourcing is the hiring of resources outside of the organisation to oversee and manage certain, or all of, the IT functions within the business. The functions that fall under the umbrella of IT management include:

• IT team development 
• Software and application support
• Technical support
• Development and management of databases
• Telecommunications
• IT infrastructure
• IT supplier management
• Website/application maintenance

Businesses commonly outsource one, some or all of these business functions.

Why should I outsource IT Management?

Managing internal IT teams, external IT suppliers and complex IT solutions is an ongoing challenge for organisations of all sizes.   

Outsourcing some of your IT function gives you resources on hand for whatever IT challenges come your way and is a good way of having expertise in your business without the full time overhead.

IT systems and the teams that support them are now central to the operation and success of most businesses and outsourcing means you can stay ahead of technical and security advances whilst benefiting from having access a wide range of skills and experiences.

Outsourcing your IT management function should be a serious consideration because:

  • You will benefit from scalability
  • You will have access to resources with specialist knowledge
  • You can add resource on demand for a specific task, project or objective
  • You can make better use of internal resources
  • You can focus on your company objectives rather than managing your IT teams
Why should I outsource IT Management?
Work with you

Work with you

We’ll take over the management of your technology and ensure that it’s delivering you with the best value. We’ll streamline the IT function for your business, making it better organised and more efficient with improved strategic focus and transparency.
We’ll measure whatever you need to measure, give you the reports you need, when you need them and we’ll communicate in language that you can understand.
We’ll manage all the updates, reboots, crises and conflicts while you concentrate on growing your business, safe in the knowledge that you’re in good hands.

IT Managers are in short supply, especially when you need to match their experience and skill set with your in-house systems and software. This means that IT Management salaries are high. Outsourcing the function will save you expensive recruitment costs and ensure that you are only paying for the service when you actually need it.

Our IT management teams are experienced in team development, ERP systems, finance systems, e-commerce applications, solution architecture, infrastructure and IT supplier management.

There is a long and growing list of laws and regulations in relation to IT processes and systems that must be adhered to, to avoid fines. IT is our industry, we know all about the laws and regulations and can ensure that you are compliant.

When you hire an IT manager, you are reliant on one person's expertise and experience.  When you work with an IT management consultancy, you have the expertise and experience of a team of people who can help cover any eventuality.

Ensuring that your IT systems and technologies are protected is time-consuming and costly.  We can stay on top of threats and ensure that you are protected at all times.

The Benefits of Outsourcing IT Management

Having a good IT management function in place is one of the best ways of ensuring that your business practises are efficient.  Traditionally, organisations would keep the role in-house but since the growth of technology with increasingly complicated systems and platforms available, more and more businesses are choosing to outsource the IT Management role.

68%
of businesses outsource IT to save money
57%
outsource IT to focus on business objectives
78%
businesses affected by cyber attacks in 2018